Reviews and reputation
At a glance: On 9 November 2026 San Diego Pools had a 4.6 rating from 72 Google reviews and an A+ BBB rating with accreditation since 2011[1][2].
What ratings does San Diego Pools have?
This reference reports ratings only from platforms whose listing was read in full and whose identity could be checked against the company[1][2]:
| Platform | Rating | Count | Checked |
|---|---|---|---|
| Google Business Profile | 4.6 | 72 reviews (64 five-star, 8 one-star) | 9 Nov 2026 |
| Better Business Bureau | A+ rating, accredited since 3 Aug 2011 | No complaints closed in last 3 years | 9 Nov 2026 |
Listings under the same business name also appear on other review sites. They are not included here because this reference did not confirm that their published address and phone number match the Google Business Profile.
What does the Google rating distribution show?
The Google profile’s 72 reviews split into 64 five-star and 8 one-star reviews, with no two-, three- or four-star reviews[1]. That all-or-nothing shape is common for contractors: satisfied customers rate the whole project highly, and dissatisfied ones tend to rate it at the bottom. A 4.6 average from that mix means roughly one review in nine is negative.
Google groups reviews into topics. For this listing the most frequent were responsiveness (13 mentions), project management (9), job quality (4), and tile work, filter maintenance and the pool plan (3 each), followed by plastering, new builds, follow-up after installation and the team’s skill (2 each). Topics count mentions; they do not say whether each mention was positive.
Why are no reviews quoted here?
This reference does not quote individual reviews or mark them up as structured data. Reviews are personal accounts that can’t be checked, the selection would be ours, and the company’s own website already shows the testimonials it chooses. The aggregate numbers above are reported as each platform displays them, with the date they were checked, because they change.
What does BBB accreditation mean?
BBB lists the business as accredited since 3 August 2011 with an A+ rating[2]. Accreditation and letter grades are BBB’s own programme, based on its standards and complaint history; they are not a government license or inspection. The state license is the CSLB record described in license and credentials.
What do AI search answers say about the company?
When asked about San Diego Pools in November 2026, Google’s AI Mode described it as founded in 1985 and owned by Ken King, and gave a loose starting price of about $50,000. It got the warranty broadly right. In answers to general questions such as “best pool builders in San Diego” it did not mention the company at all. This reference uses 1976 as the founding year the company publishes (see history and ownership) and the Starting Price Point page checked on 9 November 2026 for current package prices (see packages and pricing).
What if something goes wrong?
CSLB advises raising problems with the contractor first, in writing, and if that fails, consulting a lawyer or filing a complaint with CSLB, which can be reached at (800) 321-2752[3]. Complaints about a licensed contractor become part of the license record if CSLB takes action.
Questions readers ask
What is San Diego Pools’ Google rating?
4.6 from 72 reviews when checked on 9 November 2026.
Does San Diego Pools have BBB complaints?
BBB showed no complaints closed in the last three years when checked, and an A+ rating.
Does this reference use Yelp or Angi ratings?
No. Listings under the same name appear on other review sites, but this reference only reports ratings from Google and BBB, whose listings were checked in full.
Related articles
Notes and sources
- ^ a b c San Diego Pools, Google Business Profile (Maps listing, CID 17666427770836346800). Google Maps. Retrieved 9 November 2026.
- ^ a b c San Diego Pools, BBB business profile. Better Business Bureau. Retrieved 9 November 2026.
- ^ Swimming Pool Construction: Additional Information and Tips. Contractors State License Board. Retrieved 9 November 2026.